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Operations Training Specialist

Company: VirtualVocations
Location: Fort Myers
Posted on: October 23, 2024

Job Description:

A company is looking for an Operations Training & Content Specialist responsible for creating and managing educational materials for internal teams.



Key Responsibilities

Develop and manage content for the Member Operations agent knowledge base
Collaborate with subject matter experts and cross-functional teams to ensure content accuracy and compliance
Continuously update existing content based on feedback and industry trends


Required Qualifications

Minimum of 3+ years of experience in content development or instructional design, preferably in healthcare or technology
Experience working with instructional designers and trainers
Proficiency in content management systems (CMS) and learning management systems (LMS)
Familiarity with instructional design principles and adult learning theories
Knowledge of healthcare regulations (HIPAA) is a plus

Keywords: VirtualVocations, Port Charlotte , Operations Training Specialist, Other , Fort Myers, Florida

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